Hi Experts, I want to configure Service desk in SOLMAN 7.1 (SOLMAN Dev system) (SAP_BASIS and SAP_ABA = 702 and 009 level).
Hello Experts, I want to configure Service Desk on our current Solman System to allow logging of "Testing" defects but cant find any good documentations of ...
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Follow these steps to configure the ICTCONF transaction by creating a new external service desk application entry. 1.Log in to the SAP Solution Manager user ...
Hello guys, ““VAR scenario needs master data from customer (at least one S-user and customer number from SAP Service Marketplace)”” .
Dear Experts,. I have configured service desk in SOLMAN 7.1 and now i am able to send and receive messages from satellite systems but i need to configure ...
SAP provides the Implementation Guide “External Service Desk” for configuring the external help interface. The Implementation Guide is located ...
Solution Manager 7.1 CHARM Configuration Part 1 ... SAP Products & Services•395K views ...
The status of the external service desk is synchronized back to SAP Solution Manager so the operators can see the status of the incident. When ...
Install and set up Service Manager Service Portal ... SAP Solution Manager 7.1 ... Click Schedule new Action in Schedule Actions drop-down section and select Send ...
Hi All, I have configured Service Desk (ITSM) and the support team is not receiving the correspondance service request, due to the fact that ...